Final answer:
Before Gill took over as president, the previous 15 years had been a period of stability and steady predictable growth for New Ideas. This period was consistent with the 'calm waters' metaphor of the change process. Thus (option A) is right answer.
The stable period at New Ideas Inc. aligns with the 'calm waters' metaphor, representing a predictable business environment, contrasting with the 'white-water rapids' of the current turbulent period necessitating ongoing innovation and change.
Step-by-step explanation:
The period before Paul Gill took over as president of New Ideas Inc., which was characterized by stability and steady predictable growth for 15 years, was consistent with the calm waters metaphor of the change process. This metaphor suggests a smooth and largely untroubled business environment where companies can predict and plan for the future with a considerable degree of certainty. Thus (option A) is right answer.
However, the subsequent years under Paul Gill's presidency, with frequent strategic changes, increased competition, and new legislation indicate a shift towards a more turbulent business environment often referred to as white-water rapids, where change is constant and unpredictable.
Companies can earn higher profits by adopting new technologies and innovating, which allow them to produce products more cheaply or with desirable characteristics that appeal to consumers.
As competition increases and technology advances, successful firms understand they must continually innovate to maintain a competitive edge and share in the benefits of above-normal profits, at least temporarily. Investment in human capital and regulatory adjustments can help manage the challenges brought on by such technological and market shifts.