Final answer:
Leaders at Amazon use Amazon Connections to understand the sentiments of their employees and to make necessary adjustments within the organization to maintain a positive work environment. option d
Step-by-step explanation:
The metric that leaders use to understand how Amazon employees, referred to as 'Amazonians', feel about their organization is d) Amazon Connections. This tool is designed to gather continuous, anonymous feedback from employees to gauge their job satisfaction, engagement, and the overall environment within the company.
Leaders can then use this information to make informed decisions and course-correct if needed, ensuring that the workplace remains productive and employees are happy.
Monitoring employee feelings and satisfaction is critical for maintaining a healthy organizational culture, which is why Amazon Connections plays a vital role. By frequently capturing the pulse of the workforce, Amazon can respond promptly to any emerging issues, facilitating a respectful, safe, and inclusive workplace for everyone. Option d