Question

Which of the following demonstrates positive communication skill?

Select one:
a. ignoring a patient's anger
b. giving advice to the patient although they may not have asked for it
c. responding to the patient's stated problem by saying "let's discuss it"
d. telling an unhappy patient to "cheer up; things will get better"
e. asking the patient to talk about something more pleasant

Answer 1

The communication skill that demonstrates positive communication is responding to the patient's stated problem by saying 'let's discuss it'.

Step-by-step explanation:

The communication skill that demonstrates positive communication is c. responding to the patient's stated problem by saying 'let's discuss it'.

Positive communication involves actively listening to the patient, acknowledging their concerns, and offering support or guidance. By responding to the patient's stated problem and initiating a discussion, a healthcare professional shows empathy and a willingness to address the issue at hand.

For example, a nurse responding to a patient's concern about their medication side effects by saying 'let's discuss it' creates an open and supportive environment for the patient to share their concerns and for the healthcare professional to provide appropriate information or solutions.