Final answer:
You cannot have positive conflict with closed-minded, rigid, indifferent, aggressive, passive, and non-communicative individuals. On the other hand, those who are empathetic and good at communication can better handle conflicts. Effective conflict resolution requires open dialogue, active listening, and focusing on solving the problem.
Step-by-step explanation:
The types of people you cannot have positive conflict with are generally those who exhibit closed-mindedness, rigidity, indifference, aggression, passiveness, and lack of communication. These traits make it difficult to engage in constructive and collaborative problem-solving because they hinder open dialogue and flexibility necessary for resolving disagreements in a beneficial manner.
Effective conflict resolution involves staying calm, carefully choosing words, listening, asking open-ended questions, acknowledging the other party's perspective, focusing on problem-solving rather than blame, and when needed, involving a supervisor or HR.