Final answer:
Theory X and Theory Y are contrasting management approaches in the workplace, with X viewing employees as needing control, and Y viewing them as naturally motivated.
Step-by-step explanation:
Theory X and Theory Y represent contrasting approaches to management in the workplace. Theory X assumes that employees inherently dislike work, avoid responsibility, and must be controlled through a system of punishments to achieve organizational goals. Managers following Theory X tend to ignore employee suggestions and suspect selfish employee motivations. On the other hand, Theory Y suggests that employees are naturally motivated, enjoy their work, seek responsibility, and are more satisfied when they can participate in setting work goals. In a Theory Y workplace, there is a focus on teamwork, participation in decision making, and the belief that employees will contribute positively if given the opportunity; exemplified in policies such as those at Toyota, where employees can stop production lines to address defects.