Question

A nurse arrives late for each shift. What statement identifies that the Charge Nurse uses the CARE approach effectively?

a) Identifies the problem of arriving late to colleague; Reports colleague to management; documents why arriving late is a problem; encourages the nurse to change
b) Clarify that arriving late is a problem; documents why the behaviour is a problem; request management to get involved in the problem behaviour; encourage change
c) Charge nurse clarifies to his colleague that arriving late is a problem; he articulates why arriving late is a problem; request a change in arriving late; and encourages the nurse to change
d) Charge nurse identifies that the behavior of arriving late is a problem; articulates why arriving late is a problem; request for a change in unit; demands the nurse to change

Answer 1

The CARE approach involves clarification, articulation, requesting a change, and encouragement, seen in the option where the Charge Nurse addresses the problem of being late and encourages a change. Key to this approach is the use of documents for reference and future actions, if necessary.

Step-by-step explanation:

The statement that identifies that the Charge Nurse uses the CARE approach effectively is: "Charge nurse clarifies to his colleague that arriving late is a problem; he articulates why arriving late is a problem; request a change in arriving late; and encourages the nurse to change." This approach emphasizes clarification of the issue, articulation of its impact on the unit, a direct request for a change in behavior, and encouragement for the nurse to implement the change. Documents play a significant role in this process as they help in tracing the pattern of behavior and may be important for future reference should there be a need to take further action. To address the related concern of healthcare professionals working rotating shifts, it is imperative to recognize the problematic nature due to potential fatigue and disruption of personal life. Ensuring proper shift rotation, offering flexible schedules, and providing adequate rest between shifts are strategies that can mitigate such problems.