Question

At Toys R Us, customer service is a top priority. How do you ensure that you always put the customers' needs first?

Answer 1

To ensure that customers' needs are always put first at Toys R Us, strategies such as listening to customer feedback, providing personalized assistance, and training employees can be implemented.

Step-by-step explanation:

At Toys R Us, customer service is a top priority. To ensure that customers' needs are always put first, there are several strategies that can be implemented:

1. Listen to customer feedback: Actively listen to customers' concerns and suggestions to understand their needs and preferences.
2. Provide prompt and personalized assistance: Be attentive and helpful to customers, offering personalized recommendations and resolving any issues they encounter.
3. Train and empower employees: Ensure that employees are well-trained and empowered to make decisions that benefit the customers' needs.