Question

Manjeet has just opened her clinic for the day when she receives a visit from an inspector of the College. Manjeet had no notice that the inspector was coming. The inspector asks to see her health care records for several of her patients. Some of those records are kept at the clinic, but Manjeet had taken some of them home to do paperwork in the evenings. What should Manjeet do?

Answer 1

Manjeet should inform the inspector about the situation, explaining that some patient records are at the clinic, while others are at her home for evening paperwork. She should cooperate and make arrangements to provide the requested records promptly.

Step-by-step explanation:

Manjeet's response should prioritize transparency and cooperation. She should communicate openly with the inspector about the location of the patient records, both at the clinic and at her home. Providing a clear explanation of the circumstances demonstrates professionalism and willingness to comply with the inspection process. Manjeet should make arrangements to promptly provide access to the records kept at the clinic and coordinate with the inspector regarding the retrieval of records from her home. This approach ensures compliance with regulatory requirements and maintains the integrity of patient data while facilitating a smooth inspection process.

Answer 2

When facing an unexpected visit from an inspector who requests health care records, Manjeet should handle the situation calmly and according to the laws and regulations. She should inform the inspector about the availability of some records at the clinic and others taken home. Manjeet should coordinate with the inspector to provide the remaining records while maintaining patient confidentiality.

Step-by-step explanation:

When faced with an unexpected visit from an inspector who requests to see health care records, Manjeet should handle the situation according to the laws and regulations of her country and profession. It is important for Manjeet to remain calm and cooperative with the inspector. She should inform the inspector that some of the records are kept at the clinic while others are taken home. Manjeet should offer to provide the records that are available at the clinic and explain the reason for the missing records that are taken home. She can then coordinate with the inspector to provide the remaining records as soon as possible, ensuring that patient confidentiality and privacy are maintained at all times.