Final answer:
Best communication practices for MRTs according to the CMRITO include speaking directly to the patient, using clear and understandable language, and exhibiting good listening skills option (a,c). The use of medical jargon and a lack of empathy are not recommended.
Step-by-step explanation:
The CMRTO (College of Medical Radiation Technologists of Ontario), which is now known as the College of Medical Radiation and Imaging Technologists of Ontario (CMRITO), recommends a set of best practice communication principles for Medical Radiation Technologists (MRTs).
Of the options provided, the principles that are considered best practices include speaking directly to the patient and having good listening skills. These practices emphasize the importance of clear and respectful communication between healthcare providers and patients, which is essential for effective patient care.
Using specific terms or jargon is not generally considered a best practice, as it can create confusion and misunderstandings if the patient is unfamiliar with medical terminology. Instead, enunciating clearly and using language that the patient can understand are important aspects.
Similarly, an empathetic approach is vital, as it helps to build rapport and trust with patients. This is the opposite of having a lack of empathy, which would not be a best practice.
Effective communication is not just about speaking; it also includes being a good listener. This means not just hearing the words that a patient says, but also paying attention to the underlying emotions and maintaining an awareness of your emotional responses. This helps in building strong relationships with patients and providing quality care.