Final answer:
It is false that JIT/lean production systems require leadership with solely top-down communication. These systems thrive on flexibility, employee involvement, and two-way communication, contrary to rigid Industrial Revolution-era practices.
Step-by-step explanation:
The statement that JIT/lean production systems need to be directed by strong leadership roles with a top-down communication structure to ensure that production schedules are implemented accurately can be considered false. Although strong leadership is critical in any production setting, JIT/lean production systems emphasize flexibility, quick response, and employee empowerment. These systems work best when communication is two-way and when employees at all levels are involved in problem-solving and decision-making processes.
In contrast, strong leadership with a top-down communication pattern is associated with authoritarian leadership. In the context of the provided information, it is evident that while rigid hierarchies were crucial during the Industrial Revolution for mass production and factory jobs, in today's information age, such rigid training and strict adherence to protocol can decrease productivity and efficiency. JIT practices, which evolved as a key Japanese business innovation, focus on quality control and efficiency, requiring flexibility and open communication rather than a strict top-down approach.