Final answer:
To get and maintain customer loyalty, businesses can establish a good reputation, offer incentives and rewards, and engage with customers through effective communication and personalized experiences.
Step-by-step explanation:
To get and maintain customer loyalty, businesses can implement various marketing strategies. One strategy is to establish a good reputation by providing high-quality products or services. Customers are more likely to remain loyal to a business that consistently delivers on its promises.
Another strategy is to offer incentives or rewards to customers who make repeat purchases. This can be done through loyalty programs, where customers earn points or discounts for each purchase they make.
Additionally, businesses can engage with customers through effective communication and personalized experiences. This can be done through social media, email marketing, or personalized recommendations based on customer preferences.