Question

To perform tasks, users enter or review information in user forms. Pega's term for a user form is a What?

a) User Screen
b) Flow Action
c) Case Form
d) Work Item Form

Answer 1

In Pega, users enter or review information through user forms known as Flow Actions, which are critical in managing and performing tasks within a case's lifecycle.

Step-by-step explanation:

To perform tasks in Pega, users interact with user forms. The term that Pega uses to refer to a user form is a Flow Action. These forms are an integral part of the Pega platform, allowing users to enter or review information which is necessary to process a case. Flow Actions are associated with a case type and define the processing that occurs during a stage in a case lifecycle. They're an essential component as they dictate the specific task a user must complete before proceeding within a process. Using Flow Actions effectively plays a key role in automating and streamlining business processes.