Final answer:
Scanners are used in the Electronic Data Capture stage of the OE/S process to convert documents into digital form for easier processing and handling.
Step-by-step explanation:
In the context of the Order Entry/Sales (OE/S) process, scanners are typically used for capturing images of documents in the Electronic Data Capture stage. This stage involves the conversion of physical documents into digital form, which can include the use of scanners to capture images. These digital images can then be processed, indexed, and stored, facilitating more efficient document retrieval and handling.
In the Order Entry/Sales (OE/S) process context, the phase that involves employing scanners to capture images is the Physical Description stage. During this stage, physical attributes of the item, such as size, weight, and color, are recorded. Scanners are used to capture images of the items, which can then be used for further processing and analysis.