Question

What are two appropriate use cases for combining a process and a flow?

a. Sending email notifications and creating records
b. Updating fields and launching a screen flow
c. Assigning tasks and generating reports
d. Deleting records and triggering approval processes

Answer 1

Combining a process and a flow can be useful in scenarios like sending email notifications and creating records, or updating fields and launching a screen flow.

Step-by-step explanation:

Combining a process and a flow in Salesforce can be useful in several scenarios. Two appropriate use cases are:

1. Sending email notifications and creating records: You can create a process that triggers when a certain condition is met, such as when a new lead is created. This process can then use a flow to send an email notification to the appropriate person and create a new record in another object.
2. Updating fields and launching a screen flow: Suppose you have a process that updates a field on an opportunity when a specific stage is reached. You can use a flow to launch a screen that prompts the user to enter additional information or perform specific actions based on the updated field value.