Final answer:
The issue is likely due to organization-wide currency settings or record-specific currency settings in Salesforce, which could be displaying USD instead of GBP. User's language and profile settings are less likely to affect currency display.
Step-by-step explanation:
The issue with a user seeing United States dollar currencies in Salesforce rather than United Kingdom Pound Sterling can be due to a few different settings within Salesforce:
- User's language settings unlikely affect currency display.
- User's profile settings could potentially be set to a profile that defaults to USD.
- Organization-wide currency settings set the default currency for all users in the organization to USD.
- Record-specific currency settings allow records to have different currencies and could be set to USD for the user.
Most likely, the issue is due to either the organization-wide currency settings or the record-specific currency settings. If the entire organization is affected, it would be the former. If only specific records display the incorrect currency, it would be the latter.