Final answer:
Emotional intelligence (EI) encompasses the ability to understand and manage emotions in oneself and others. It is not limited to conflict situations and is highly important in predicting leadership performance.
Step-by-step explanation:
Emotional intelligence (EI) is a concept that encompasses the ability to understand and manage emotions, both in oneself and in others. It includes components such as self-awareness, empathy, self-management, and social skills. EI is highly important in predicting leadership performance and is not limited to conflict situations. Paying attention to emotional messages is indeed a high EQ skill, as it allows individuals to better understand and respond to the emotions of themselves and others.