Final answer:
It is false to provide an employee's last name to a guest as it poses privacy and security risks, and violates privacy laws and company policies.
Step-by-step explanation:
It is false that it is acceptable to provide the last name of an employee if it is requested by a guest. The privacy and security of employee information are of utmost importance in any business or workplace. Organizations must adhere to privacy laws and regulations that protect both customer and employee information. Disclosing an employee’s personal information without their consent can potentially lead to privacy violations and security risks.
Moreover, companies often have policies and procedures in place regarding the confidentiality of personal data, and employees should be trained to understand and comply with these policies. For example, unless there is a legitimate business reason or the employee has given permission to share their information, it’s generally inappropriate to disclose their last name to a guest or a third party. Each organization will handle such requests differently based on their own privacy policies and industry regulations.