Final answer:
In the case of a discrepancy while receiving orders, it is crucial to document Missing Items Analysis (MIA), Order Reconciliation Data (ORD), Receiving Discrepancy Details (RDD), and Incomplete Shipment Record (ISR) for effective resolution and accurate inventory management. The correct answer is option C.
Step-by-step explanation:
When encountering a discrepancy while receiving orders, it is important to record specific details to address the issue properly. Four key pieces of information should be noted:
- Missing Items Analysis (MIA) - This involves documenting which items were ordered but not received. The documentation should include quantities and descriptions of the missing items.
- Order Reconciliation Data (ORD) - This is the data used to reconcile the received items with the purchase order. It typically includes the purchase order number, items received, quantities, and any back-ordered items.
- Receiving Discrepancy Details (RDD) - Specific details of the discrepancies found upon receiving the shipment need to be recorded. This includes overages, shortages, and damaged goods.
- Incomplete Shipment Record (ISR) - A record that outlines any portions of the shipment that were not delivered as per the initial shipping notification or tracking information.
By thoroughly documenting these details, the receiving department can work effectively with suppliers to resolve discrepancies promptly and maintain accurate inventory records. The correct answer is option C.