Final answer:
The correct response to help Janice de-escalate includes removing any stimulus, focusing on her needs via R.A.D.A.R., and trying diversion or distraction. The best answer, comprising these elements, is A. a, b, c.
Step-by-step explanation:
The question is concerned with de-escalating a potentially volatile situation with a person named Janice who is starting to escalate from a baseline emotional state. The optimal response would include: removing the stimulus that might be causing escalation, using R.A.D.A.R. (which stands for Recognize, Assess, Decide, Act, and Reassess) to focus on Janice's needs, and attempting diversion or distraction to lower emotional intensity.
Consequently, the correct options are a (Remove the stimulus to redirect Janice to the Stabilization Phase of The Crisis Cycle), b (Focus your R.A.D.A.R. on her needs), and c (Attempt diversion or distraction to break the emotional intensity), making the best answer A. a, b, c. It's generally not recommended to immediately introduce consequences during the escalation phase as this can further escalate the situation, thus option d (Immediately point out a consequence if she does not calm down) is not advised in this context.