Question

Using the crisis cycle model, when should we address conflict?

a. In the Stimulus-Trigger phase, as our emotions are not as high or heavily involved
b. We should wait until the conflict reaches the top of The Crisis Cycle
c. We should ignore the conflict and hope it goes away
A. a, b, c
B. a, c
C. b, c
D. a, b

Answer 1

The appropriate time to address conflict using the crisis cycle model is in the Stimulus-Trigger phase, as emotions are not as high or heavily involved. Waiting until the conflict reaches the top of the Crisis Cycle or ignoring the conflict is not recommended.

Step-by-step explanation:

The appropriate time to address conflict using the crisis cycle model is in the Stimulus-Trigger phase, when emotions are not as high or heavily involved. It is important to address conflict at this stage because if left unresolved, it can lead to stress, diminished team morale, and lost productivity. Waiting until the conflict reaches the top of the Crisis Cycle may exacerbate the situation and make it harder to find a resolution.

Ignoring the conflict and hoping it goes away is not a recommended approach. Conflict left unaddressed can have negative consequences and may escalate over time.