Final answer:
When someone is escalating or has already escalated, we should focus on inviting them to de-escalate, minimizing our size in relation to the people we are supporting, keeping our hands open and relaxed, and asking permission if we are going to enter their intimate space.
Step-by-step explanation:
When someone is escalating or has already escalated, we should:
- Focus on inviting them to de-escalate: By using calm and respectful language and avoiding inflammatory statements.
- As much as possible, minimize our size in relation to the people we are supporting: This helps to avoid appearing confrontational or intimidating.
- Keep our hands open and relaxed: This signals non-aggression and can help defuse tension.
- Ask permission if we are going to enter their intimate space: Respecting personal boundaries is important to prevent further escalation.