Final answer:
To get a staff member promoted or demoted, one should contact higher-ranked staff members who have the necessary authority and responsibility to make such personnel decisions.
Step-by-step explanation:
If you needed to get a staff member demoted or promoted, the appropriate action would be to reach out to higher-ranked staff members. The general protocol in most organizational structures is that personnel decisions, such as promotions or demotions, are handled by individuals who have the authority to make such changes. This usually means reaching out to supervisors, managers, or human resources personnel who have the power to evaluate the situation and make decisions regarding staff positions.