Final answer:
In operations management, both system design and planning/control decisions are integral parts, making the statement True. The system design defines the operational framework, and planning/control decisions manage daily activities within that framework.
Step-by-step explanation:
The student's question relates to the field of operations management, which is a crucial aspect of business studies that deals with designing and controlling the process of production and redesigning business operations in the production of goods or services. The response to the student's question is A. True. Operations management indeed encompasses both system design and planning/control decisions.
System design involves making strategic decisions on the physical configuration of operations, including the capacity, location of facilities, and the choice of technologies used. Meanwhile, planning/control decisions refer to those decisions that are tactical and operational, focusing on efficiently managing the day-to-day activities within the framework set by the system design phase.
Operations management synthesizes from fields like engineering, communications, and management to ensure that organizations operate efficiently and effectively. Hence, it plays a vital role in the success of any organization.