Final answer:
Dr. Brown could improve his interactions by recognizing the role of background and culture in health outcomes, setting clear roles and expectations, and employing a trauma-informed approach that acknowledges the social determinants of health.
Step-by-step explanation:
To improve interactions with Arturo Gonzalez and his mother, or Mrs. Williams, Dr. Brown could have incorporated strategies that recognize the importance of background and culture in promoting better health outcomes and addressing health disparities. Insights from community psychology suggest that understanding each party's role, setting clear expectations, and developing trust are crucial. In this context, Dr. Brown could enhance his approach by engaging in culturally informed practices, open communication, and patient education.
As highlighted in the case studies examining the role of community psychology in practice, an effective strategy includes educating staff who are positioned with high levels of contact and trust with clients. This can translate to healthcare settings where informed and empathetic communication with patients and their families builds rapport and aids in the delivery of care. Dr. Brown could adopt a trauma-informed approach and background-aware care by acknowledging the impact of trauma and the social determinants of health on his patients, thereby fostering a healing environment that is sensitive to culture and personal experience.