Final answer:
The correct option in hotel experience that includes different types of calls made to the guests during their stay.
Step-by-step explanation:
The subject of this question is: Business.
In the context of hotel experience, the correct option is c) Welcome calls, mid-stay calls, and departure calls. These are the various types of calls made by the hotel to the guests during their stay. Welcome calls are made to greet and assist guests upon their arrival, mid-stay calls are meant to check in and address any concerns, and departure calls are made to thank guests for their stay and gather feedback.
Overall, the hotel aims to provide a personalized and proactive guest experience through these communication channels.