Question

Who can authorize a complimentary room

a) Sales and Marketing Manager SSM
b) Front Office Manager
c) Rooms Controller with the approval of Front Office Manager
d) Director of Sales & Marketing of General Manager

Answer 1

The Front Office Manager has the authority to authorize a complimentary room in a hotel.

Step-by-step explanation:

The Front Office Manager has the authority to authorize a complimentary room in a hotel. They are responsible for overseeing the daily operations of the front desk, including managing guest requests and accommodations. Additionally, the Rooms Controller may authorize a complimentary room with the approval of the Front Office Manager.