Question

In regards to complimentary upgrades... SSM

a) They are based on availability upon check in time for any member (Y1, M1, X1, P6, X4, X5) and non-members.
b) They are based on availability upon check in time for any Elite Member (X1, P6, X4, X5) if this is available for the entire stay
c) They are based on availability upon check in time for any Elite Member (X1, P6, X4, X5) even if it is not available for the entire stay: guest can stay in an Ocean front the first 2 days and then downgrade to the category booked.
d) If we have only a few Premium category rooms, we can UPSELL the room to an Elite Member M1, X1, P6, X4 and reserve the upgrade

Answer 1

Complimentary upgrades in the hotel industry are based on availability at check-in time and can differ for elite members. They may also be provided for a portion of the stay. Hotels can also upsell premium category rooms to elite members.

Step-by-step explanation:

Complimentary upgrades in the hotel industry are provided based on availability at check-in time for both members and non-members. However, for elite members, the availability extends to the entire stay rather than just at check-in. Additionally, elite members can sometimes receive upgrades even if the availability is not for the entire stay, allowing them to enjoy an upgraded room for a portion of their stay. Furthermore, hotels may also choose to upsell premium category rooms to elite members.