Final answer:
The sequence of service in the hotel industry and the average time between arrivals and for customers to arrive at a store.
Step-by-step explanation:
The subject of this question is Business and it is at the College level.
The sequence of service starts with the Hotel Experience (Arrival and welcome), followed by Pre-arrival planning, and then continues with The Hotel experience (during stay).
a. The average number of minutes that elapse between two successive arrivals can vary. You would need to analyze the arrival pattern over a certain period of time and calculate the average time between arrivals.
b. When the store first opens, the time it takes for three customers to arrive will depend on the specific store and location. Again, you would need to analyze the arrival pattern to determine the average time for three customers to arrive.