Final answer:
Concierge customer service entails anticipating a customer's needs and minimizing their effort.
Step-by-step explanation:
True.
Concierge customer service involves anticipating a customer's needs and going above and beyond to provide assistance. This can include taking proactive measures to minimize a caller's effort, such as quickly resolving their issue or providing additional information that they may need. By providing exceptional service and making the customer's experience as smooth as possible, businesses can build strong relationships with their customers and enhance their satisfaction.