212k views
2 votes
What is the name of the annual member survey that is sent out to our MA member which affect our STAR rating?

SOB
ANOC
CAHPS
EOC

User DavSev
by
7.8k points

1 Answer

5 votes

Final answer:

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey is an annual member satisfaction survey that affects the STAR rating of MA members.

Step-by-step explanation:

The annual member survey sent to MA members that affect the STAR rating is the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey. This survey measures member satisfaction with various aspects of their health plan, including the quality of care and services received. Healthcare plans are strongly interested in CAHPS scores because they can impact their Star Ratings, which reflect the overall quality of the plans and are used by Medicare Advantage members to choose between plans.

User Jminkler
by
9.4k points
Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.