Final answer:
When quoting PPO benefits to a member, you should quote both In-Network and Out of Network benefits and cost shares.
Step-by-step explanation:
When quoting PPO benefits to a member, you should quote both In-Network and Out of Network benefits and cost shares.
In-Network benefits refer to healthcare services provided by healthcare providers who have a contract with the insurance company. These services typically have lower cost shares for the member.
Out of Network benefits refer to healthcare services provided by healthcare providers who do not have a contract with the insurance company. These services typically have higher cost shares for the member.