Question

If you open up the Gaps in Care intent and the member has none open, you would need to make note of that in the Final Call Summary field?

True
False

Answer 1

If the member has no open gaps in care, there is no need to make a note in the Final Call Summary field.

Step-by-step explanation:

The statement is False. If you open up the Gaps in Care intent and the member has none open, there is no need to make a note of it in the Final Call Summary field. Instead, you would simply close the intent without any further action required. The Final Call Summary field is used to document relevant information regarding open gaps in care, not the absence of them.