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The document that is mailed to our MA members at the end of the year informing them of the plan changes for the next year benefit year is referred to as the________________.

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EOC
ANOC
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Final answer:

The document sent to MA members to inform them of plan changes for the upcoming year is known as the Annual Notice of Change (ANOC). It details changes in costs, coverage, and service areas, aiding members in making informed healthcare decisions.

Step-by-step explanation:

The document that is mailed to MA members at the end of the year, informing them of the plan changes for the next year benefit year, is commonly referred to as the Annual Notice of Change (ANOC). This document serves an important role in the healthcare industry as it provides beneficiaries with information about any changes in costs, coverage, or service area that will be effective in the coming year. It's essential for members to review the ANOC so they can make informed decisions about their healthcare plans during the open enrollment period.

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