Final answer:
When unsure about a card holder's ID validity, requesting additional identification is the best course of action. The ID should contain a photo and match official records, a practice aligned with laws like Indiana's strict photo identification law for voting.
Step-by-step explanation:
If you are unsure if the card holder's ID is valid, ask for additional identification to verify their identity. This could be any form of identification that displays a name, photo, and an expiration date that is consistent with the card holder's details. For instance, if a customer presents a driver's license that you are unsure about, you may request another form of government-issued ID, such as a passport or state ID card, to cross-check their information.
It's essential to make sure that identification cards match official records for verification purposes. This precautionary step is especially important in situations where confirming identity is legally required or when security is paramount, for example, when checking identification for voting, as per Indiana's photo identification law. Retailers or any other establishments needing to verify the identity of an individual for service-related reasons would also follow this protocol.