Final answer:
When supervisors monitor employee behavior, they are exercising feedforward control, not feedback control.
Step-by-step explanation:
False
When supervisors monitor employee behavior, they are exercising feedforward control, not feedback control. Feedback control involves assessing past performance, while feedforward control focuses on preventing problems before they occur.
For example, if a supervisor provides clear instructions and ongoing guidance to employees, they can help prevent errors and promote effective performance. This type of control is proactive and emphasizes communication and guidance rather than simply evaluating past performance.