Final answer:
Communication includes not only the choice of words but also the tone of voice, which can greatly affect how the message is received. Verbal communication skills involve using appropriate jargon, clear enunciation, and respectful language. The tone is also critical in writing, influenced by vocabulary, syntax, content, and accompanying images.
Step-by-step explanation:
Communication encompasses not just the words we choose but also the tone of voice. The vocal delivery of a message can greatly influence its reception by indicating the speaker's attitude and emotions. This involves mastering specific verbal communication skills such as using specific terms or jargon appropriately, enunciating clearly, and utilizing respectful language. In conversation, the tone used can vary depending on several factors, including the relationship between the speakers, the context of the communication, and cultural norms.
Dialogue in verbal communication also plays a critical role, as it reflects pre-established relationships and can affect word choice and tone. For example, conversations with friends might involve more informal language and slang, whereas discussions in a professional setting may require a more formal tone and precise diction. In the workplace, the balance between directness and diplomacy is valued and can be reflected in one's communication style.
In written texts as well, the tone is important and is conveyed through vocabulary, syntax, and content. When selecting images to accompany text, they should also reflect the intended tone. Lastly, observing shifts in volume, tone, or vocabulary can provide insights into the speaker's emotions and intentions, affecting how the message is received and understood.