Final answer:
A CNA should remain professional and immediately inform the nurse when a patient wants to leave against medical advice. They should communicate with the patient, ensuring their safety and understanding hospital policies and legal implications of AMA.
Step-by-step explanation:
When a patient in a hospital insists on leaving immediately against medical advice, the appropriate response from a Certified Nursing Assistant (CNA) is to remain calm and professional while ensuring patient safety. The CNA should promptly notify the nurse on duty as they are responsible for addressing such situations. It’s important not to engage in a physical confrontation or attempt to restrain the patient unless they are an immediate danger to themselves or others, in which case there are legal procedures and hospital policies that need to be followed.
It’s also beneficial to communicate with the patient by acknowledging their desire to leave and offering to have someone discuss their concerns with them. Sometimes, providing more information or reassurance about their treatment can ease their decision to stay for proper care. Importantly, all healthcare workers should be aware of the legal implications and proper documentation required when a patient decides to leave Against Medical Advice (AMA).