Final answer:
To better assist Mr. Smith who is hearing impaired, speaking slowly and clearly is crucial for his understanding. Ensuring to face him while speaking and reducing background noise are also important to facilitate communication.
Step-by-step explanation:
If Mr. Smith is having more difficulty hearing, it is important to ensure that you are communicating with him in a manner that supports his ability to understand you. Speak slowly and clearly to help Mr. Smith better understand despite potential impairments due to his hearing device or challenges like wi-fi delays or microphone malfunctions. Additionally, make sure to face him when speaking, as he may rely on lip-reading to supplement his hearing, and minimize background noise if possible.
Communication is crucial in providing care for individuals with hearing impairments, and these strategies can make a significant difference in their quality of care and interaction.