Final answer:
The next course of action would be to refrain from collecting the specimen until identification is accurate.
Step-by-step explanation:
In this situation, the next course of action would be option b - refrain from collecting the specimen until identification is accurate.
It is important to ensure that the patient's identification on their wristband matches the name on the lab requisition. This is necessary to avoid any potential mix-ups or errors in the collection and processing of the specimen.
By refraining from collecting the specimen until identification is accurate, you can ensure that the correct patient's sample is obtained and labeled correctly.