Final answer:
BRM duties are divided into three major categories: operational, tactical, and strategic. Each category is important for maintaining effective business relationships and achieving organizational goals.
Step-by-step explanation:
BRM, or Business Relationship Management, duties can be categorized into three major categories:
- Operational BRM duties: these involve managing day-to-day business relationships, ensuring smooth communication, and resolving any issues or conflicts that may arise.
- Tactical BRM duties: these include aligning business and IT strategies, identifying opportunities for improvement, and facilitating collaboration between business units and IT departments.
- Strategic BRM duties: these focus on long-term planning, establishing goals and objectives, and driving business value by leveraging technology and innovation.
Each category plays a crucial role in maintaining effective business relationships and achieving organizational goals.