Final answer:
An outcome of bureaucratic controls is inflexible behavior, which is characterized by explicit rules, a strict hierarchy of authority, and a division of labor. Bureaucracies also discourage innovation and creativity.
Step-by-step explanation:
An outcome of bureaucratic controls is inflexible behavior. Bureaucracies are characterized by explicit rules, a strict hierarchy of authority, and a division of labor, which can lead to a lack of flexibility and adaptability to new situations.
Another outcome of bureaucratic controls is discouragement of innovation and creativity. Bureaucracies often prioritize adherence to rules and procedures over experimentation and creativity.
On the other hand, decentralized decision making is not typically an outcome of bureaucratic controls. Bureaucracies tend to be centralized and hierarchical, with decision making authority concentrated at the top of the organizational structure.