Final answer:
The procedure used for emergency access to restricted information in an electronic health record is called the break-glass procedure. It allows healthcare providers to quickly obtain information in critical situations while still considering the privacy of the electronic health records.
Step-by-step explanation:
When staff have a need for emergency access to information in the electronic health record that they may not have access to, the procedure to allow emergency access is often called break-glass procedure. This protocol is in place to ensure that in critical situations where a patient's health is at risk, healthcare providers can access the necessary information quickly and efficiently, while maintaining a balance between patient privacy and immediate care needs. The sharing of digital records among health providers is seen as a way to improve the quality and reduce the cost of health care, but it is vital to ensure the privacy of electronic health records is not compromised in non-emergency situations.