Final Answer:
If a resident is hearing impaired, a nursing assistant should c) raise the pitch of her voice.
Step-by-step explanation:
When dealing with a hearing-impaired resident, it is essential for a nursing assistant to adopt effective communication strategies. Raising the pitch of the voice can help enhance the clarity of speech for individuals with hearing difficulties. This technique facilitates better understanding and engagement by emphasizing the higher frequencies of speech, making it easier for the resident to discern words and messages.
Approaching the resident from behind (option a) may startle them, as they won't be able to see the nursing assistant approaching. Ensuring the light is on the nursing assistant's face (option b) is irrelevant to addressing the resident's hearing impairment and might be distracting. Chewing gum while speaking (option d) is unprofessional and can hinder clear communication, making it an inappropriate choice when interacting with residents, particularly those with hearing challenges.
Therefore, the most effective approach is to raise the pitch of the voice, offering a considerate and practical method to enhance communication with hearing-impaired residents.
Correct option is c) raise the pitch of her voice.