Question

Which 3 procedures must be followed each time a State Farm estimate is written using aftermarket/non-oem parts?

1.Claim file log notes documenting the parts use
2.Estimator Fact documented with part type
3.Red Stamp the original copy of the estimate and file copy
4.Attach the non-OEM equipment replacement part information form to the estimate that is given to the vehicle owner
5.Obtain prior approval from the owner
6.Print disclosure on the bottom of the estimate
7.Explain the use of other than new OEM parts to the vehicle owner
8.Give the customer the Non-Original equipment and recycled parts, State farms promise to you brochure.

Answer 1

Three required procedures for State Farm estimates with aftermarket parts are obtaining owner approval, printing a disclosure on the estimate, and explaining the use of non-OEM parts along with providing the relevant brochure.

Step-by-step explanation:

When writing an estimate using aftermarket/non-OEM parts for State Farm, there are certain procedures that must be followed. Specifically, you should:

1. Obtain prior approval from the vehicle owner, ensuring they understand and consent to the use of aftermarket parts.
2. Print disclosure on the bottom of the estimate, clear and visible, to make the owner aware of the parts being used.
3. Explain the use of other than new OEM parts to the vehicle owner and provide them with the Non-Original Equipment and Recycled Parts, State Farm's promise to you brochure.

It is crucial to document these interactions for transparency and to adhere to State Farm policies regarding non-OEM parts usage in estimates.