Final answer:
Prior to conducting an investigation, an Investigating Officer should consult the principal officer in the relevant department, reach out to individuals with direct and specialized knowledge, and ensure they organize and record interview details meticulously.
Step-by-step explanation:
The Investigating Officer should meet with several key people prior to conducting an investigation to ensure a thorough and systematic inquiry. Initially, they should seek the opinion of the principal officer in the relevant executive department for insight related to their duties. This executive insight is crucial as it sets the stage for the investigative framework.
Subsequently, identifying and contacting appropriate individuals who are directly associated with the case is vital. This could include attendants, aides-de-camp, or even door-keepers who might possess pertinent information. Here, safety and privacy must be considered when arranging interviews, often favoring public locations like a library or a coffee shop. If the subject is a person, the officer should reach out with a professional email to set up an observation or interview to gather firsthand information.
Additionally, it is important to speak with professionals who have relevant knowledge regarding the subject of the investigation, be that a product or a process, as they can provide specialized understanding that supports the case. Especially in highly technical fields, oversight from regulatory bodies such as the FDA's Office of Regulatory Affairs, where Consumer Safety Officers operate, may be necessary. Gathering information from these professionals can be achieved through respectful requests via email for phone calls, video conferences, or meetings.
Recording thorough interview field notes—including when and where the interview took place, the relationship to the interviewee, and any other relevant context or content—is crucial for the subsequent steps of the investigation.