Final answer:
Healthcare information management involves organizing, storing, and protecting patient's health and billing information. This process must comply with legal standards like HIPAA and involves addressing concerns about costs, quality of life, and privacy.
Step-by-step explanation:
The process of managing patient's health and billing information, including moving some older records into an archive, is known as healthcare information management. This procedure ensures that current patient records are readily accessible, while older records are securely stored but retrievable if needed. Zoe's role is crucial in balancing various complex issues within the healthcare system.
Healthcare information management involves not only the organization of records but also adheres to legal considerations such as HIPAA compliance, which mandates the protection and privacy of patient information. As healthcare moves toward a mass production and efficiency model, administrators like Zoe use methods like telemedicine, artificial intelligence, and digital record sharing among providers to improve quality and reduce costs of care, without compromising individual privacy.
Policies concerning health records must address critical questions such as: How do we balance treatment costs with patient quality of life? What measures are there to protect patient privacy? and How do we implement digital sharing while ensuring confidentiality?