Final answer:
Amazon revolutionized the book-selling industry by offering online delivery and purchase of books. It competes with physical stores by offering convenience, a vast selection, and competitive prices. The two storefronts mutually support each other in terms of discovery and showrooming.
Step-by-step explanation:
In today's business landscape, many companies have both online and physical stores to cater to the needs of their customers. One example of a company that successfully maintains both storefronts is Amazon. Amazon revolutionized the book-selling industry by offering online delivery and purchase of books. This allowed customers to have access to a wide range of books from all over the world, which traditional bookstores couldn't provide. As a result, independent bookstores have struggled to compete, and even major players like Borders have gone out of business. Amazon's online store competes with physical stores by offering convenience, a vast selection, and competitive prices. The two storefronts mutually support each other because customers who prefer browsing physical stores can discover new books and then make purchases online. Additionally, physical stores can serve as showrooms, where customers can see and test products before making online purchases. Through these strategies, Amazon has managed to crush its competition and dominate the book selling industry.