Final answer:
A life-cycle cost (LCC) analysis considers all costs associated with owning and operating a system over its entire life cycle. It may not directly consider d) customer satisfaction survey responses.
Step-by-step explanation:
A life-cycle cost (LCC) analysis is a method used to evaluate the total cost of owning and operating a system or asset over its entire life cycle. It considers all costs associated with the system, including initial purchase, installation, operation, maintenance, and disposal.
In the case of a high-performance HVAC system, the LCC analysis would consider factors such as the initial cost of the system, energy consumption, maintenance costs, and expected lifespan.
However, one thing that an LCC analysis may not consider is customer satisfaction survey responses. While customer satisfaction is an important factor in evaluating the overall performance and effectiveness of a system, it may not be directly included in the numerical analysis of costs and benefits.