Question

Thank-you notes for customers and clients Blank______, whereas thank-you notes for colleagues Blank______. Multiple choice question.

A.typically include a joke or humorous aside; are generally too short
B.for such material should be sent immediately; can be held until there are several things
C.for which to give appreciation require more formality and respect; should be more casual but not excessive in showing appreciation
D.need to include an inquiry about how they are feeling; generally do not ask about their health

Answer 1

Thank-you notes for customers should show formality and respect, while those for colleagues can be more casual yet appreciative. The correct answer is option C.

Step-by-step explanation:

Regarding the multiple-choice question on the nature of thank-you notes for customers compared to colleagues, the correct answer is C: thank-you notes for customers and clients "for which to give appreciation require more formality and respect", whereas thank-you notes for colleagues "should be more casual but not excessive in showing appreciation".

When crafting a business letter or thank-you note, it is important to maintain a professional demeanor and utilize an appropriate closing. Moreover, it is essential to adjust the tone of the communication based on the recipient; formal for clients and somewhat informal for colleagues.

A too casual or humorous approach, particularly with clients, may not be well-received as it may come across as unprofessional. Remember to be appreciative, use a polite closing line, and always express gratitude sincerely without coming off as overly familiar or casual in a business setting.