Final answer:
Gen Z and Millennial employees are technologically adept, favor remote work, and expect frequent feedback and flexible work arrangements. (option b and c) They differ from older generations in their lesser emphasis on job loyalty and their desire for a meaningful work-life balance.
Step-by-step explanation:
Gen Z and Millennial employees differ from previous generations in the business environment in several ways. They are more comfortable with technology and expect to use it in the workplace. Millennials, or Gen Y, value work-life balance, and the recession has shaped their expectations, with many struggling to find employment after education. This has influenced their attitudes towards job loyalty as they place greater importance on life outside of work and expect more choices in job duties and work scheduling. Additionally, both generations favor remote work, seeking flexibility that was less common in previous generations.
Feedback and training are also areas where these younger generations have distinct preferences. They anticipate more frequent feedback and praise, and while they expect more opportunities for training and education, their desire for feedback does not translate into avoiding it. In fact, they engage well with mentorship, including innovative approaches like reverse mentoring. The integration of these generations into the workplace calls for adjustments in management and retention strategies, recognizing their need for meaningful work and rewards that nurture their dedication.